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Growing Your Business

Embracing Change: What is Change Management?

The American businessman Charles Kettering once said, “The world hates change, yet it is the only thing that has brought progress.” These words are extremely powerful and should be in the back of any entrepreneur’s mind when analyzing ways to improve their business. As an entrepreneur who wants to grow, change is the constant theme that will be present in his / her business journey.

Change management can be defined as the process in which a company identifies areas needing change, develop policies and procedures for the change, implementation of the change, ongoing support for employees, and finally monitoring the execution of the change.

Below is a typical model (ADKAR) of the change management process along with key attributes needed for a successful outcome.

Growing Your Business

5 Essential Steps for Effective Change:

1. Identify the need for change

What is the problem the business is currently facing and what are the potential side effects if the problem is not addressed?

2.Develop a plan to address the need

Utilize data to help support the need for transformation within the business. Allowing input from all levels fosters a sense of creativity and sense of inclusion which leads to change being accomplished as opposed to resisted. (Slattery 2013)

3. Implementation of a change initiative

Creating understandable policies and procedures that all employees must follow creates a sense of responsibility. It is preferable that major changes are rolled out in measurable steps as opposed to all at once. (Smartsheet 2019)

4. Support staff

When implementing major process shifts within an organization, there needs to be room for error. Failures should not cause employees to shy away from reporting them because they may be reprimanded. These failures provide an opportunity for process improvement. (Slattery 2013)

5. Monitor post-implementation

Communication channels should be open for feedback to be effective. Data used to develop the original plan for change should be used as a baseline in order to evaluate the improvement caused by the new process.

Clearly, ensuring that employees are on board is the hardest task that a business owner or manager will have when looking to make changes throughout an organization. Utilizing a process like the one above can help reduce the growing pains that are associated with shifts in the way business is conducted.

Remember change is inevitable. Adopting a change management process that fits your organization will help make adapting to future business needs much easier.

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Brian Post, CPA

Brian Post, CPA

Certified Public Accountant / Senior Account Manager

Brian offers his extensive accounting and tax expertise to our clients that are looking to get a better understanding of how their business is operating. His knowledge of industry-specific routing and cloud-based software enable him to integrate into the daily operations of our clients and become a trusted advisor

Embracing Change

Cash Flow Stress 

This article will focus on the current technological capabilities of our industry-specific software systems and their influence on creating customer payment policies that will promote healthy cash flow and reduce stress. 

Learn More

Hiring and Retaining Good Employees

We will look at how building the right culture and having the right pieces in place can help attract and retain good employees.

Learn More

 

Scaling a Business

There are barriers to scaling a pest or lawn business that can be broken through when implementing certain branding strategies. I will go into detail on these proven strategies and explain how a company can implement this change to help them grow their business.

Learn More

Brian Post, CPA

Brian Post, CPA

Certified Public Accountant / Senior Account Manager

Brian offers his extensive accounting and tax expertise to our clients that are looking to get a better understanding of how their business is operating. His knowledge of industry-specific routing and cloud-based software enable him to integrate into the daily operations of our clients and become a trusted advisor

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